Frequently Asked Questions
- What is the security screen?
- What is My Data Manager used for?
- Why is My Data Manager using a lot of data?
- Why does My Data Manager show an increase in battery usage when I enable VPN?
- How does My Data Manager track usage?
- How do I create a plan?
- What are alarms and how do they work?
- How can I find the first day of my billing cycle?
- How do I adjust my total data usage?
- I just started my plan cycle, but my forecast usage is really high. Why is that?
- My carrier shows that I used more or less data than what My Data Manager shows. Why is that?
- I’m starting a new Pre–Paid plan. How do I start from zero usage?
- Does My Data Manager support multiple SIMs?
- Why do I need to enable VPN configuration?
- Does My Data Manager decrypt my traffic?
- What is Streaming Media?
- How to configure the new EU Roaming Policy in My Data Manager?
- How do I reset the app?
- I have a question not mentioned here, or a suggestion on how to improve the app.